We want to give you the best Property Investor experience possible. This Privacy Policy aims to give you a clear view of how we use personal information that you provide, our dedication to protecting it, your rights and the options you have to control your personal information and protect your privacy. It also outlines what personal information we collect about you when you visit our website, when you use our mobile apps, speak to our team, how we use your personal information and the third parties we will share it with.
This policy is issued by Property Investors App Limited (company number 11507855), Studio 7, The Pressworks, 36-38 Berry Street, Wolverhampton, WV1 1HA, which is responsible for your personal information.
When you use our products and services we will ask for personal information (at the moment of collection we will explain what information is required in order for us to provide the particular product or service, and what information you may choose to provide), such as:
When you use our app, we also record the type of phone you use (make, model and software version) and the app version, so we can support you and fix problems.
We are committed to protecting your personal information and implement appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction or damage.
We would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Ellahi Group.
You have the right to ask for a copy of the information we hold about you. To get a copy of some or all of it, email us at support@
We want to make sure that your personal information is accurate and up to date. You can update your details in the app under My Account, or ask us to correct or remove anything you think is wrong. We will keep your personal information for one year from your last interaction with us unless we have a legal obligation to retain that information for a longer or shorter period.
You can also delete your account at any time. Here is how to delete your account.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
If you sign up using a link or code from one of our partners, we share your name, email
address, phone number and the properties you view, save or reserve with that partner, so
they can support you with those deals. The partner may also earn a fee if you buy a
property through us. Partners can only see the customers who joined through them. To stop
this sharing, email
support@
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1 October 2026.
We use YouTube API Services to publish our own marketing videos to YouTube channels that we own and operate. We do not access, collect, store or process any information from your YouTube account, and we do not access any YouTube data belonging to our users.
By using our services you agree to be bound by the YouTube Terms of Service . Information handled by Google in connection with YouTube API Services is governed by the Google Privacy Policy .
The only credential we retain is an authorisation token for our own YouTube channels, held securely on our own servers and used solely to upload our own video content. We do not share it with any third party. The owner of a connected channel may revoke our access at any time through the Google security settings page , after which any stored token is permanently deleted and no further access is possible.
If you would like any data we hold about you deleted, please contact us using the details below and we will action your request.
If you have any questions about this privacy policy or the information we hold about you, email us at support@
Your use of the Property Investor app and website, run by Property Investors App Limited, is governed by these Terms of Use.
This document (referred to as our 'Terms of Use') gives you information about the terms upon which we agree to provide, permit and allow you access and use of the app. We encourage you to print off a copy of this document and refer to it as you use our Systems and Services.
If it is necessary to change the Terms of Use or add or remove any part at any time we will post such changes in the Property Investor app under account details. It is your responsibility to check any new revisions. You agree to be bound by such changes if you should continue to use the Systems and Services.
IF ANY FUTURE CHANGES ARE UNACCEPTABLE TO YOU, YOU SHOULD DISCONTINUE USING THE SYSTEMS AND SERVICES. YOUR CONTINUED USE OF THE SYSTEMS AND SERVICES NOW OR FOLLOWING THE POSTING OF ANY SUCH CHANGES WILL INDICATE YOUR ACCEPTANCE OF THESE TERMS AND OF ANY SUCH CHANGES.
'Account' means your Account that we operate and you control within the app.
'Broker' A real estate broker or real estate salesperson (often called a real estate agent) is a person who acts as an intermediary between sellers and buyers of real estate/real property and attempts to match up sellers who wish to sell and buyers who wish to buy.
'Complimentary' means free of charge without financial consideration.
'Content' means all of the content, documents, information and matters on or in your Account or contained within the app.
'Online Platform' means the Complimentary software provided to customers in accordance with these Terms of Use.
'Privacy Policy' means the Privacy Policy as amended from time to time and published on the Property Investors App Limited Website and Online Platform.
'Products and Services' means all and each of the products and/or services offered from time to time by Property Investors App Limited within the app and Online Platform.
'Purchaser' means a person who buys property or land.
'Property Investors App Limited' means Property Investors App Limited, a company registered in England and Wales (company number 11507855), whose registered office is Studio 7, The Pressworks, 36-38 Berry Street, Wolverhampton, WV1 1HA.
'Property Investors App Limited Account' means a section of the Property Investors App Limited software platform, where users can access their personal information and view opportunities.
'Seller' means a person who sells a property or land.
'Services' means all and each of the services offered from time to time by Property Investors App Limited within the Website and Online Platform.
'Software' is a general term for the various kinds of programs used to operate the Property Investors App Limited website and Property Investor App and any related devices.
'Systems' means the Website, the App and Complimentary or subscribed (following a payment) access to the Online Platform.
'Tenant' means a person or group that rents and occupies land, a house, an office, or the like, from another for a period of time.
'Terms' means these Terms of Use and Privacy Policy as amended from time to time.
'User' means you or anyone who uses the Systems.
'Website' means www.propertyinvestorapp.co.uk and www.propertyinvestorsapp.co.uk, including all systems, Software and processes hosted therein.
There are rules and standards that you must abide by in connection with your use of the Systems. This is for the protection of all Users.
Property Investors App Limited has the right to enforce those guidelines as it deems appropriate in its sole discretion. This means that if you, or anyone using your Account, Property Investors App Limited password or identifying information, violate these Terms, Property Investors App Limited may take any and all actions from the issuance of a warning to terminating your right to use the Systems (without refund or part credit of any fees paid) to involvement of the appropriate authorities that Property Investors App Limited deems necessary or appropriate. Property Investors App Limited is not required to give notice before terminating your right to use the Systems for violating these Terms, but it may choose to do so.
BY USING THE SYSTEMS, YOU AGREE TO WAIVE ANY CLAIMS YOU MAY HAVE AGAINST PROPERTY INVESTORS APP LIMITED, AND TO HOLD PROPERTY INVESTORS APP LIMITED HARMLESS AND INDEMNIFY PROPERTY INVESTORS APP LIMITED WITH RESPECT TO ANY CLAIMS RELATING TO ANY ACTION TAKEN BY PROPERTY INVESTORS APP LIMITED AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED OR THE WITHDRAWAL OF THE SYSTEMS WHETHER TEMPORARILY OR PERMANENT. THIS MEANS THAT YOU CANNOT SUE PROPERTY INVESTORS APP LIMITED OR RECOVER ANY DAMAGES WHATSOEVER FROM PROPERTY INVESTORS APP LIMITED AS A RESULT OF ITS DECISION TO REMOVE OR REFUSE TO PROCESS ANY INFORMATION OR CONTENT, TO WARN YOU, TO SUSPEND OR TERMINATE YOUR ACCESS TO THE SYSTEMS, OR TO TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF PROPERTY INVESTORS APP LIMITED'S CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS WAIVER AND INDEMNITY PROVISION APPLIES TO ALL VIOLATIONS DESCRIBED IN OR CONTEMPLATED BY THIS AGREEMENT.
You expressly agree that your use of, or inability to use, the Systems is at your sole risk. The Systems are provided 'as-is' and 'as-available' for use, without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
In no case shall Property Investors App Limited, its Directors, Officers, Employees, Affiliates, Agents or Contractors be liable for any direct, indirect, incidental, special or consequential damages arising from your use of any of the Systems or for any other claim related in any way to your use of the Systems.
Property Investors App Limited may send you notices with respect to the Systems by sending an e-mail message to the email address listed in your Property Investors App Limited Account or by sending a letter via postal mail to the contact address listed in your Property Investors App Limited Account.
You agree that these Terms are not intended to confer and do not confer any rights or remedies upon any person other than you, as a User of the Systems, and Property Investors App Limited.
If any part of the Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Property Investors App Limited's failure to enforce any right or provisions in the Terms will not constitute a waiver of such provision, or any other provision of the Terms.
The personal information which you give to Property Investors App Limited when registering for access to the Systems will be used in connection with your use of the Systems and will be transferred to and maintained in Property Investors App Limited records in the United Kingdom. If you do not consent to this transfer, do not accept these terms and conditions.
Property Investors App Limited does not guarantee or warrant that any photos, photobooks, digital images, data or text (collectively, 'Content' for the purpose of this provision) you create, upload, send or store for the purpose of your use of the Systems will not be subject to inadvertent damage, corruption or destruction. If any Content is damaged, lost or corrupted in any way, Property Investors App Limited will have no obligation or liability to you. You are solely responsible for your use of the Systems, including all Content you generate or upload to Property Investors App Limited. Property Investors App Limited is not and will not be responsible for what is contained in any such Content.
Although Property Investors App Limited encourages you to use the Systems to express your creativity, Property Investors App Limited reserves the right to refuse to process any order or upload submitted by you containing Content that Property Investors App Limited, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise offensive, illegal, inappropriate or unacceptable, including any material Property Investors App Limited believes may cause any liability for it under any applicable law or regulation, or which may cause Property Investors App Limited to lose the Systems any suppliers provide as part of the Systems or in connection with fulfilling any order for Systems. In particular, Property Investors App Limited reserves the right to refuse to process orders or uploads containing Content which, in Property Investors App Limited's sole opinion, contains expressions of abuse, offensive language or images, obscenity or pornography (including but not limited to child abuse or child pornography, and/or depictions of minors engaged in sexual conduct or explicitly sexual situations).
By submitting Content to Property Investors App Limited, you are representing that you are the owner of such material, or have proper authorisation from the owner of the Content to distribute it. You hereby grant Property Investors App Limited a worldwide, royalty-free, non-exclusive license to use the Content for the limited purpose of providing and processing the Systems.
Nothing in this Agreement shall be construed to convey to you any interest, title, or license in a Property Investors App Limited password, email address, domain name, or similar resource used by you in connection with the Systems or the Software.
You understand that by using the systems, you consent and agree to the collection and use of certain information about you and your use of the Website in accordance with our Privacy Policy. You further consent and agree that we may collect, use, transmit, process and maintain information related to your Account, and any devices or computers registered thereunder, for purposes of providing the Systems, and any features therein, to you. Information collected by us when you use the Systems may also include technical or diagnostic information related to your use that may be used by us to support, improve and enhance our Systems. For more information please read our full Privacy Policy.
To use our app, download the Property Investor app from the App Store or Google Play, or register at www.propertyinvestorapp.co.uk.
You must provide accurate information about yourself and agree to our verification process. We will as part of that process take details of your IP address. By registering with Property Investors App Limited you give us express permission to do so. Once registration is complete we will open you an Account free of charge, which will give you access to the Online Platform.
You should keep all your Account information, user names and passwords secret and do not disclose the details to anyone. Please refer to the Terms of Use for further information, terms and conditions.
Once you have registered you will be given access to the app. You will then be able to use the app subject to these Terms of Use, the Privacy Policy and any other terms and conditions you have agreed to. Please ensure you have full knowledge of these terms and conditions.
Once you have registered with Property Investors App Limited you will be able to access more information about our TRADE functionality.
The feature will include:
The ability to upload property information and photos
Listing your property is free. There is no charge to display it to our investor network
Organise viewings
All interested parties must email
support@
All interested parties will be required to undergo financial verification within 48 hours of having expressed interest to view a property.
Any party acting as an intermediary between a purchaser/s and Property Investors App Limited will be required to pay an upfront fee per viewing per property, should they not want to undergo financial verification before viewing the property.
You agree that you will NOT use the Systems to:
You acknowledge that Property Investors App Limited is not responsible or liable in any way for any Content provided by others and has no duty to pre-screen such Content. However, Property Investors App Limited reserves the right at all times to determine whether Content is appropriate and in compliance with this Agreement, and may pre-screen, move, refuse, modify and/or remove Content at any time, without prior notice and in its sole discretion, if such Content is found to be in violation of this Agreement or is otherwise objectionable.
Further, Property Investors App Limited reserves the right to access your account (which may involve taking complete control) to ensure the orderly and reasonable conduct in accordance with these terms, the Privacy Policy and (if applicable) Service Agreement. This may include withdrawal of properties that have been sold or let by another agent or the withdrawal of offers to sell or let a property. You will be provided with a verbal notice to take the necessary steps to remedy the issue. Should you fail to respond to this request within 2 days, we will provide a further 7 days in writing, after which the appropriate action will be taken by Property Investors App Limited.
Property Investors App Limited reserves the right to take steps Property Investors App Limited believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You acknowledge and agree that Property Investors App Limited may, without liability to you, access, use, preserve and/or disclose your Account information and Content to law enforcement authorities, government officials, and/or a third party, as Property Investor App
Limited believes is reasonably necessary or appropriate, if legally required to do so or if we have a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Property Investors App Limited, its Users, a third party, or the public as required or permitted by law.
As part of the process of using the Systems certain personal information will need to be disclosed to third parties such as a Seller, prospective Purchaser, legal advisor, Estate Agent, third party web portals and such others as Property Investors App Limited deems necessary to enable them to provide the Systems. By agreeing to these Terms you agree and accept that such information can be disclosed.
For the avoidance of doubt, Property Investors App Limited reserves the right to take control of your Account, including changing your login details and password, in order to enforce all or any element of these Terms or Service Agreement.
A prospective Purchaser or Tenant is someone wishing to view a property. Property Investors App Limited will need to disclose the name, address and contact details of the prospective Purchaser to the Seller/ Broker in advance of a viewing or any subsequent viewing taking place at the Seller's/Brokers property. By participating in any of the above processes or services, you agree for your information to be disclosed.
Property Investors App Limited will need to disclose the name, address, contact details, proposed purchase address, the amount the property is being sold/purchased for and any conditions of sale in relation to both the Seller and the Purchaser to the Legal Advisors acting on either or both sides of the transaction. By agreeing to these Terms you agree to allow us to do so.
Property Investors App Limited will need to disclose the name, address, contact details, proposed purchase address, the amount the property is being sold/purchased for and any conditions of sale in relation to both the Seller and the Purchaser to any Estate Agent and/or Mortgage Advisor involved in the transaction. By agreeing to these Terms you agree to allow us to do so.
The yield figures are based on a desktop rental valuation of the property, at the point of listing and are calculated as a gross figure. This should be used as a guide only.
Warning: The value of investments and any income will fluctuate and investors may not get back the full amount invested. Past performance is not a guide to future returns. Current tax levels and reliefs may change. Depending on individual circumstances, this may affect investment returns. Where Property Investors App Limited has expressed views and opinions, this may change.
Any information and or data provided by you to Property Investors App Limited and used by Property Investors App Limited directly or indirectly in the performance of the Terms shall remain at all times the property of you. It shall be identified, clearly marked and recorded as such by Property Investors App Limited on all media and in all documentation.
Property Investors App Limited agrees to comply and have adequate measures in place to ensure that its staff comply at all times with the provisions and obligations contained in (as amended from time to time):
All personal data acquired by Property Investors App Limited from you shall only be used for the purposes of this Agreement and shall not be further processed or disclosed without the consent of you, other than in circumstances detailed in this Agreement.
Nothing in this Agreement shall oblige you to disclose any information to Property Investors App Limited if you are of the view that to do so would be a breach of data protection law.
Property Investors App Limited shall indemnify you for any breach of the legislation above, which renders you liable for any costs, fines, claims or expenses howsoever arising. In fulfilment of its obligations above, Property Investors App Limited will have in place and will maintain at all times the Information Standards which will deal comprehensively with:
If you believe that any Content in which you claim copyright has been infringed by anyone using the Systems, please contact Property Investors App Limited at support@
If while using the Systems, you encounter Content you find inappropriate, or otherwise believe to be a violation of this Agreement, you may report it by sending an email
support@
Property Investors App Limited does not claim ownership of the materials and/or Content you submit or make available on the Systems. However, by submitting or posting such Content on areas of the Systems that are accessible by the public or other Users with whom you consent to share such Content, you grant Property Investors App Limited a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content on the Systems solely for the purpose for which such Content was submitted or made available, without any compensation or obligation to you. You agree that any Content submitted or posted by you shall be your sole responsibility, shall not infringe or violate the rights of any other party or violate any laws, contribute to or encourage infringing or otherwise unlawful conduct, or otherwise be obscene, objectionable, or in poor taste. By submitting or posting such Content on areas of the Systems that are accessible by the public or other Users, you are representing that you are the owner of such material and/or have all necessary rights, licenses, and authorisation to distribute it.
You understand that in order to provide the Systems and make your Content available thereon, Property Investors App Limited may transmit your Content across various public networks, in various media, and modify or change your Content to comply with technical requirements of connecting networks or devices or computers. You agree that the license permits Property Investors App Limited to take any such actions.
Property Investors App Limited, the Property Investors App Limited logo and other Property Investors App Limited trademarks, Systems marks, graphics, and logos used in connection with the Systems and Software are trademarks or registered trademarks of Property Investors App Limited, including the intellectual property rights of the Property Investors App Limited brand. Other trademarks, Systems marks, graphics, and logos used in connection with the Systems or Software may be the trademarks of their respective owners. You are granted no right or license in any of the aforesaid trademarks, and further agree that you shall not remove, obscure, or alter any proprietary notices (including trademark and copyright notices) that may be affixed to or contained within the Product(s) or Software.
You acknowledge and agree that Property Investors App Limited and/or its licensors own all legal right, title and interest in and to the Systems, including but not limited to graphics, User interface, the scripts, logos, sounds, music, artwork, videos, computer code and software used to implement the Systems, and any software provided to you as a part of and/or in connection with the Systems, including any and all intellectual property rights that exist therein, whether registered or not, and wherever in the world they may exist. You further agree that the Systems (including the Software, or any other part thereof) contains proprietary and confidential information that is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Systems in compliance with this Agreement. No portion of the Systems may be reproduced in any form or by any means, except as expressly permitted in these Terms.
Property Investors App Limited grants you a personal, non-exclusive, non-transferable, limited license to use the Software as provided to you by Property Investors App Limited as a part of the Systems and in accordance with this Agreement; provided that you do not (and do not permit anyone else to) copy, modify, rent, loan, distribute, create a derivative work of, reverse engineer, decompile, or otherwise attempt to discover the source code (unless expressly permitted or required by law), sell, lease, sublicense, assign, grant a security interest in or otherwise transfer any right in the Software, and you shall not exploit the Systems in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
THE USE OF THE SYSTEMS OR ANY PART OF THE SYSTEMS, EXCEPT FOR USE OF THE SYSTEMS AS PERMITTED IN THE TERMS, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Certain content, components or features of the Systems may include materials and/or services from third parties and/or hyperlinks to other web sites, resources or Content. Because Property Investors App Limited may have no control over such third party sites, services and/or materials, you acknowledge and agree that Property Investors App Limited is not responsible for the availability of such sites, services or resources, and does not endorse or warrant the accuracy of any such sites or resources, and shall in no way be liable or responsible for any Content, advertising, Systems or materials on or available from such sites or resources. You further acknowledge and agree that Property Investors App Limited shall not be responsible or liable in any way for any damages you incur or allege to have incurred, either directly or indirectly, as a result of your use and/or reliance upon any such content, advertising, systems or materials on or available from such sites or resources.
How we collect, use and protect your personal information is set out in our Privacy Policy.